This Agreement by and between Awet Wellness LLC (Coach) and Client. Coach and Client are sometimes referred to herein collectively, as the “Parties” or individually, as a “Party”. The Parties wish to enter into this Agreement whereby the Coach shall provide a Group Wellness Program (hereinafter referred to as the “Services,” “Group Wellness Sessions,” “Sessions” or the “Group Wellness Program”) to multiple Clients simultaneously in exchange for the consideration, and according to the terms contained herein, the Parties agree as follows:  

DESCRIPTION OF GROUP WELLNESS PROGRAM. The Group Wellness Program is a professional relationship where a Coach facilitates discussions with multiple clients simultaneously, helping them identify improvement areas and achieve desired outcomes related to their personal wellness. Coaches help clients develop their own solutions and do not provide medical or psychological diagnosis or treatment, nor engage in practices requiring specialized licensing.

SCOPE OF SERVICES. Services will begin on the date indicated in the Welcome Email sent by the Coach after the first payment is made. Services will consist of the following:

• Group Wellness Sessions over the course of a specified time period, according to the schedule set forth in the Welcome Email; Sessions will take place via an online platform (ie. Zoom). A link will be sent to Clients at least 24 hours before the scheduled session.

• Up to two 1:1 check-ins with the Coach during biweekly office hours, up to 20 minutes each.

• Access to the group facilitator and other group participants via a messaging app or group platforms (ie. Facebook Groups, Signal, Band, etc.)

• Resources, tools, assignments provided at the discretion of the Coach 

ROLES.

1. The Coach agrees to maintain ethics and standards of providing care with integrity, transparency, and cultural humility.

2. The Coach agrees to serve as a facilitator who has been trained to motivate and empower Clients to reach their self-directed health and wellness  goals via positive, sustainable lifestyle changes.

3. The Client understands that the role of the Coach is not to prescribe, provide medical care, to diagnose, to treat or to cure any disease/condition of the physical or mental condition of the human body. Furthermore, the Client understands that the Coach is not acting in the capacity of a doctor, midwife, psychologist, psychiatrist, dietitian, or nutritionist, and that any information or advice given by Coach is not meant to take the place or advice of these professionals. 

4. Client hereby represents and warrants that, to the best of Client’s knowledge, Client is in good mental and emotional health so that engaging in Services poses no risk of harm to Client, Coach or other participants.

5. The Client is solely responsible for creating and implementing his/her/their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the Coach-Client relationship and his/her/their calls and interactions with the Coach. 

6. The Client acknowledges entering a comprehensive process that may involve different areas of health, including physical, spiritual, work, finances, environment, relationships, mental/emotional recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.

7. The Client acknowledges and agrees to participate and provide the Coach with feedback, and Coach agrees to listen to the Client’s questions, concerns and suggestions for improving the group coaching experience. 

TIMELINESS. Wellness goals require consistency and  commitment and the Client is encouraged to attend all Sessions, as lack of attendance may negatively impact the Client’s results. Because Group Wellness Sessions have more than one group coaching client present, sessions will begin on time, every time. The Client is therefore advised to join the Sessions at least five minutes prior to the scheduled time by using the provided conference link.

The client acknowledges and understands that Group Wellness Sessions cannot be rescheduled or made up by the Client. If the Client is late for or misses a Session, the missed time will not be made up but a recording can be provided. If Coach needs to reschedule a session, the Coach will give the Client no less than 24 hours’ notice, unless an emergency or illness occurs barring such notice, and a make up Session will be scheduled based on the availability of the entire group.             

INVESTMENT. The investment for the Group Wellness Program is as noted on the Coach’s online checkout page.                                                           

REFUND POLICY. The Client may request to cancel their enrollment within 24 hours of completing the online purchase. The refund will be issued, minus a 5% transaction fee. To cancel an order, send your request to awet wellness  at gmail dot com. After 24 hours, there are no refunds.

COMMUNICATIONS BETWEEN SESSIONS. If the Client wishes to connect with the Coach outside of the Group Coaching Sessions and biweekly office hours, they can sign up for 1:1 virtual sessions and will be charged at a discounted rate of ONE-HUNDRED DOLLARS ($100) per session of 40 minutes.

WARRANTY. Coach makes no warranties, whether written or oral express or implied, either in fact or by operation of law, by statute or otherwise, with respect to any goods and/or services provided hereunder, including without limitation any implied warranty of reliability, usefulness, merchantability, fitness for a particular purpose, non-infringement, or those arising from the course of performance, dealing, usage or trade. Coach expressly disclaims the foregoing and any other warranties with respect to the services provided under this agreement, which are provided as is, and nothing in this agreement shall be construed as a warranty given by Coach. By signing this agreement, Client acknowledges that Coach neither owns nor governs the actions of any third party, person, entity, platform, search engine, software, program, or system, and therefore makes no warranties in connection therewith. Client also acknowledges that, due to factors and conditions beyond Coach’s control, including but not limited to acts of God, the actions of the Client and any of its customers, partners, employees, agents and/or representatives, the actions of third parties, and other conditions and circumstances beyond Coach’s control, it is impossible for Coach to guarantee any specific results. Coach therefore does not guarantee and makes no warranties that the services provided hereunder will meet any specific intended results.

INTELLECTUAL PROPERTY. Any and all Intellectual Property owned by Coach, including any trademarks, trade secrets, patents and copyrights, whether appearing on Coach’s website, in materials made available to Client during the Group Wellness Program, or elsewhere, shall at all times constitute Coach’s Intellectual Property. Except in circumstances expressly authorized in a written agreement, no such Intellectual Property, including any material(s) transmitted as part of the Services rendered pursuant to this Agreement, may not be copied, reproduced, distributed, republished, uploaded, displayed, posted or transmitted by Client to any third party in any way whatsoever without the express, written consent of Coach.

COPYRIGHT. Any and all content on any Website(s), social media pages, groups, profiles, emails, as well as content transmitted with and/or as part of Coach’s products and/or Services or through any other channels, online or offline, including any designs, graphics, logos, icons, text, images, audio and video clips, the selection, compilation, collection, assembly and arrangement thereof are protected under U.S. and international copyright laws, and unauthorized use, distribution, reproduction, modification, transmission, display, performance, republishing, and any other means of dissemination without our express written consent, is prohibited by law.

PERSONAL RESPONSIBILITY AND INDEMNITY: The Agreement refers to wellness facilitation between the Coach and the Client. The Client acknowledges taking full responsibility for the life and well-being of the Client (and family/children where applicable), including all related decisions made during and after this Agreement. The Client expressly assumes the risks of the Agreement, including the risks inherent of trying new lifestyle changes that may include but are not limited to body movement, eating habits, spiritual practices, and mindfulness activities.

The Client releases the Coach from/against any and all liability, damages, causes of action, allegations, suits, sums of money, expenses, claims and demands whatsoever, in law or equity, which the Client ever had, now has or will have in the future against the Coach arising from (i) the Client’s past or future participation in the Agreement; (ii) the acts or omissions of Coach in connection with the Agreement; or (iii) any accident, injury or death to persons, or loss of or damage to property, or fines and penalties which may result in whole or in part, by reason of the Agreement except to the extent that such damage is due solely and directly to the gross negligence of the Coach. 

CONFIDENTIALITY. This relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by principles of confidentiality. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Notwithstanding the foregoing, the Client understands and acknowledges that Services may involve the sharing of information with other participants of the Group Wellness Program. As Coach cannot control the actions of other participants, the Coach cannot guarantee that information shared in any Group Wellness Sessions will be treated as confidential by all participants in attendance. Accordingly, Client hereby agrees to release and hold Coach harmless from any claims, losses, injuries, damages, and expenses of any kind that may result from the disclosure of information shared by Client during any Sessions by any participant of the Group Wellness Program.

ARBITRATION, CHOICE OF LAW, AND LIMITED REMEDIES. In the event that a dispute arises between the Coach and the Client with respect to the services provided pursuant to this Agreement or otherwise pertaining to the relationship between the Parties, the Parties agree to submit to binding arbitration before the American Arbitration Association (Commercial Arbitration and Mediation Center for the Americas Mediation and Arbitration Rules). Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator. The sole remedy that can be awarded to the Client if an award is granted in arbitration is a refund of any Services Fees. Without limiting the generality of the foregoing, no award of consequential or other damages, unless specifically set forth herein, may be granted to the Client. This Agreement shall be construed according to the laws of the District of Columbia. In the event that any provision of this Agreement is deemed unenforceable, the remaining portions of the Agreement shall be severed and remain in full force.

Acknowledgment of Terms. Each Party acknowledges that they

a) have read this agreement;

b) understand and agree to the terms of this agreement;

c) and have voluntarily made the necessary payment to commence this agreement.